Customer Returns Policy

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  2. Customer Returns Policy

Ecolab values all Customers and our commitment to product quality and superior service is supported by a fair and reasonable return policy that best addresses Customer concerns and manages costs, security of return supply chain, and compliance with applicable laws.

 

По этой policy applies to all Customers by region and/or country and effective dates within the documents below and supersedes and nullifies all previous return policies. Ecolab reserves the right to update and change all or any portion of this policy without prior notice.

 

For purposes of this policy, a Customer is defined as any party where Ecolab ships product or equipment. This does not include where Ecolab Distributor partners ship to their direct customers. A Product consists of anything Ecolab sells not including services. Returns are subject to a standard re-stocking fee, unless due to an Ecolab error.

 

Клиенты may contact their designated Ecolab Sales Representative or Ecolab Customer Service with any questions related to this policy.

 

Загрузки

Region scope includes the U.A.E. and Dubai.

English

Region scope includes Myanmar, Vietnam, Philippines, Indonesia, India, New Zealand and Australia. 

English

 

Indonesian

 

Vietnamese

Region scope includes Brazil, Mexico, Argentina, Peru, Colombia, Ecuador, Puerto Rico, Bahamas, Barbados, Saint Lucia, Trinidad and Tobago, Antigua, Costa Rica, El Salvador, Guatemala, Honduras, Jamaica, Nicaragua, Panama and Venezuela.

English

 

Испанский

 

Португальский

Scope includes China, Macau, Taiwan and Hong Kong. 

English

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Ecolab Inc.
1 Ecolab Place
St. Paul, MN 55102

Отдел обслуживания клиентов компании Ecolab
Телефон: 800-352-5326
Факс: +1-651-225-3098
Адрес эл. почты: institutionalorders@ecolab.com

Отдел обслуживания клиентов компании Nalco Water
Телефон: 1-800-288-0879
Факс: 1-800-288-0878
Адрес эл. почты: customerservice.us@nalco.com

Отдел обслуживания клиентов компании Nalco Champion
Телефон: 1-877-288-3512
Факс: 1-877-288-3513
Адрес эл. почты: nes.keyaccounts.na@nalco.com

If you have an urgent request, please call Customer Service at +20 225 371 195.

In the event of a chemical emergency please call +20 122 422 2651.

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